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  #31  
Old August 22nd, 2009, 07:40 PM
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Here is yet another suggestion - when did you last delete all the .tmp, .bak, .001, .chk files? They could well be causing at least part of the problem.
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  #32  
Old September 24th, 2009, 05:41 PM
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Rainbow will be coming to my place early next week if she can't get her computer fixed when her company leaves this weekend she hopes.
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  #33  
Old September 24th, 2009, 05:56 PM
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Bendy calls me a Vice President Geek, but I would never recommend a software reinstall when virus/spyware issues are a possibility. It can eventually reappear, even after a reinstall.
Take the time to wipe out the virus and spyware problems, clean the system thoroughly and get a better anti virus.
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  #34  
Old September 24th, 2009, 05:58 PM
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ccleaner really helps too
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  #35  
Old September 24th, 2009, 06:02 PM
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Yes, ccleaner is a great way to clean up old programs and tidy the registry.
I would go to a friends house and load up a USB key with all sorts of different types of spyware cleaners, etc and carefully use them one by one.
My DH contaminated our computer so badly once that it took 6 hours to clean, but with patience it can be done successfully.
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  #36  
Old September 27th, 2009, 03:09 PM
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I think I fixed it.
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  #37  
Old September 27th, 2009, 03:12 PM
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Quote:
Originally Posted by rainbow View Post
I think I fixed it.
Seriously? YAY! You have so much to catch up on!!!!!
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  #38  
Old September 27th, 2009, 03:23 PM
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Quote:
Originally Posted by luckypenny View Post
Here it is.

Everything on my screen would freeze, mouse, keyboard, etc...tehn this would appear....then the computer would shut down .
Nope, I didn't get a screen like that ....only a blue screen error message.


Quote:
Originally Posted by Diamondsmum View Post
http://www.worldstart.com/tips/tips.php/2195 Difference between VIRTUAL memory & RAM

Reinstalling a FRESH copy of XP (reformatting your hardrive)

http://www.winsupersite.com/showcase...p_sg_clean.asp WITH PICS


It also may be your hardrive is full thus unable to defrag also could be reason why your have BSOD (Blue screen of Death) if I could see which BSOD error is I could also tell you if its RAM related.

HTH rainbow
Thanks DM ....I sort of understand the virtual memory now.

I got two separate BSOD messages. The first one I received over and over again ....

Quote:
A problem has been detected and windows has been shut down to prevent damage to your computer. A processor thread crucial to system operation has unexpectedly exited or been terminated. If this is the first time you've seen this stop error screen restart your computer. If this screen appears again follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any Windows updates you might need.

If the problems continue disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components restart your computer, press F8 to select Advanced Startup Options and then select Safe Mode.

Technical Information:

STOP: 0x000000F4 (0x00000003, 0xFF768AD8, 0xFF768C4C, 0x805FB046)
Beginning dump of physical memory.
Physical memory dump complete.
Contact system administration or tech support.

The second one was the last one I received which only happened the one time. It started off the same as the first one but with this info at the end instead ....

Quote:

KERNEL_DATA_INPAGE_ERROR

STOP: 0x0000007A (0xE1CAE168, 0xC000009A, 0xBF84AD49, 0x0DODE860)
Win32k.sys - Address B484AD49 base at BF800000, DateStamp 49e87572
Beginning dump of physical memory.
Physical memory dump complete.
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  #39  
Old September 27th, 2009, 03:30 PM
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Oh, and after I got the last BSOD message I got this one ....

Quote:
The system has recovered from a serious error. A log of this error has been created.

Error Signature:
BCCode:14 BCP1 00000003 BCP2: FF768AD8 BCP3: FF768C4C BCP4: 805FB046
OSVer: 5_1_2600 SP: 3_0
Product: 768_1
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  #40  
Old September 27th, 2009, 03:36 PM
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Rainbow,since you fixed your problem,you are clearly 100% better at that than I am
Glad to see you back
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  #41  
Old September 27th, 2009, 03:44 PM
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I also got a message saying something about detecting a problem with Winsock provider catalogue. And another saying error loading DLL a couple of times.

This BSOD message originally started after a Windows Update included an installation of something called Windows Search 4 and the only way I could get rid of that was to click on "last known good configuration" when I was in safe mode.
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  #42  
Old September 27th, 2009, 03:48 PM
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I keep thinking of things ....

I also clicked on "Run" and then typed in "msconfig" and unchecked stuff that loads on startup and then added them back one by one and I found one of my spyware detectors was causing a problem. I've had it installed for a couple of months now so WHY would it just start causing problems now?
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  #43  
Old September 27th, 2009, 03:53 PM
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Quote:
Originally Posted by Chaser View Post
Seriously? YAY! You have so much to catch up on!!!!!
Quote:
Originally Posted by chico2 View Post
Rainbow,since you fixed your problem,you are clearly 100% better at that than I am
Glad to see you back

Oooops ....I've been blabbering away and didn't even noticed your posts.

Chaser ....want to be the first to start filling me in?

Chico ....I have a PCs for Dummies book that says there is no need to reinstall Windows as all problems are fixable. Now I just hope I haven't spoken too soon.
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  #44  
Old September 27th, 2009, 04:02 PM
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Quote:
Originally Posted by JanM View Post
Here is yet another suggestion - when did you last delete all the .tmp, .bak, .001, .chk files? They could well be causing at least part of the problem.
What the heck are those? I use IE Privacy Keeper regularly ....would that delete them?


Quote:
Originally Posted by Macomom View Post
Bendy calls me a Vice President Geek, but I would never recommend a software reinstall when virus/spyware issues are a possibility. It can eventually reappear, even after a reinstall.
Take the time to wipe out the virus and spyware problems, clean the system thoroughly and get a better anti virus.
It wasn't a virus or spyware that was causing my problem and I run my antivirus and spyware detectors continually. I have Avast, Malwarebytes, Threatfire and Super Antispyware although the SAS I just uninstalled as there seems to be something conflicting with it now.


Quote:
Originally Posted by Melinda View Post
ccleaner really helps too
Quote:
Originally Posted by Macomom View Post
Yes, ccleaner is a great way to clean up old programs and tidy the registry.
I would go to a friends house and load up a USB key with all sorts of different types of spyware cleaners, etc and carefully use them one by one.
My DH contaminated our computer so badly once that it took 6 hours to clean, but with patience it can be done successfully.
Thanks, I do use ccleaner as well.
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  #45  
Old September 27th, 2009, 04:04 PM
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It is so nice to have you back.

By the time you are finished with your computer, you will be helping everyone else
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  #46  
Old September 27th, 2009, 04:06 PM
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Quote:
Originally Posted by Chris21711 View Post



I'll get you back later.

And YOU didn't think I could do it.
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  #47  
Old September 27th, 2009, 04:09 PM
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Quote:
Originally Posted by Sylvie View Post
It is so nice to have you back.

By the time you are finished with your computer, you will be helping everyone else

Thanks Sylvie ....it's great to be back.

But I'm far from a computer person .....just a stubborn old gal.
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  #48  
Old September 27th, 2009, 04:10 PM
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Well now I need to go get something to eat since my head is now spinning in circles after all this. Too bad it's so early as I could use a drink right about now.
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  #49  
Old September 27th, 2009, 04:15 PM
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But, but its after 5 here. Why not have a drink on Ontario time
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  #50  
Old September 27th, 2009, 04:25 PM
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Quote:
Originally Posted by rainbow View Post
Chaser ....want to be the first to start filling me in?
Well Frenchy adopted a Pom - seriously! And I got a third dog and Kailey is teaching Sylvie's new foster, Sheba, how to play and be more confident. And....

Nevermind, this could take a while! Just go to the photography forum and check out the threads! LOL

So nice to see you back!
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  #51  
Old September 27th, 2009, 06:03 PM
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Quote:
Originally Posted by Chaser View Post
Well Frenchy adopted a Pom - seriously!
yes I did Rainbow

So nice to see you back ! Please tell me your computer is ok now ? I mean 100% ok ?!
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  #52  
Old September 27th, 2009, 06:22 PM
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Quote:
Originally Posted by Sylvie View Post
But, but its after 5 here. Why not have a drink on Ontario time
maybe dh will feel like something after he finishes mowing the lawn.

Quote:
Originally Posted by Chaser View Post
Well Frenchy adopted a Pom - seriously! And I got a third dog and Kailey is teaching Sylvie's new foster, Sheba, how to play and be more confident. And....

Nevermind, this could take a while! Just go to the photography forum and check out the threads! LOL

So nice to see you back!
I see your new girl in your avatar and you also changed your user name ....much easier to type.


Quote:
Originally Posted by Frenchy View Post
yes I did Rainbow

So nice to see you back ! Please tell me your computer is ok now ? I mean 100% ok ?!
It's so hard to imagine you with a little dog.

So far so good with the computer.
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  #53  
Old September 27th, 2009, 08:27 PM
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K rainbow not sure which was the question, but lets see if i can help...If you have any blank cd's copy all of your pictures off the comp onto the cd's. they take up alot of memory and slow stuff down. Go into program files, down to windows, Temp... delete everything...

as for your history, your program may not delete them all so i would check to make sure. open IE, at the top look for history, click and make sure it's empty.

Now big important one, did you at any point get an email from anyone, me included saying Foto's 04/07, if so please say you didn't open it. if you did it was a virus and hard to get rid of... first, change your password for msn and hotmail.

you could put your windows disk in the comp and tell it to do just a repair, not an install to fix any booboo's

also when was the lasttime you defragged.
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  #54  
Old September 27th, 2009, 09:21 PM
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Welcome back, rainbow!
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  #55  
Old September 27th, 2009, 10:27 PM
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Welcome back Rainbow!

We've all missed you! Hope you can kick butt with the computer problems and make them all go away!
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  #56  
Old September 28th, 2009, 06:52 AM
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Hi Rainbow, welcome back!
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  #57  
Old September 28th, 2009, 08:44 AM
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A lot of the issue is that you could be running too many spyware/antivirus programs. At one point they start "detecting" each other and can start major problems. They recognize the other programs as virus'.
This is coming from a person who spent 7 years in university learning everything he could about computers. He also fixed their computers and worked for them. All you need is one good antivirus and one good spyware.
Welcome back rainbow.
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  #58  
Old September 28th, 2009, 12:32 PM
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First of all, thank you everyone for the welcome backs.



Quote:
Originally Posted by aslan View Post
K rainbow not sure which was the question, but lets see if i can help...If you have any blank cd's copy all of your pictures off the comp onto the cd's. they take up alot of memory and slow stuff down. Go into program files, down to windows, Temp... delete everything...

I don't really have a lot of pics which I'm sure doesn't surprise you.

as for your history, your program may not delete them all so i would check to make sure. open IE, at the top look for history, click and make sure it's empty.

Yeppers, it does.

Now big important one, did you at any point get an email from anyone, me included saying Foto's 04/07, if so please say you didn't open it. if you did it was a virus and hard to get rid of... first, change your password for msn and hotmail.

Yes, I got it from you and I did open it but not the attachment.

you could put your windows disk in the comp and tell it to do just a repair, not an install to fix any booboo's

But if I get asked a question that I don't understand how to answer then I'm screwed.

also when was the lasttime you defragged.
The last time was just after I started this thread and had the comp only running in safe mode.


Quote:
Originally Posted by 14+kitties View Post
A lot of the issue is that you could be running too many spyware/antivirus programs. At one point they start "detecting" each other and can start major problems. They recognize the other programs as virus'.
This is coming from a person who spent 7 years in university learning everything he could about computers. He also fixed their computers and worked for them. All you need is one good antivirus and one good spyware.
Welcome back rainbow.
I have been wondering about that too. I did uninstall the one that was causing the problem when I did the "Run - msconfig" thing. I haven't re-installed it again and so far no problems.

Right now I have Avast for AV and Malwarebytes for the spyware detector. I also have Spyware Blaster which is supposed to block spyware in the first place. Also have the firewall from PC Tools. I used to use their AV but changed it to Avast after the last time I was having computer probs as it kept shutting down on its own. Before that I had AVG but got rid of it when it started not updating properly. It's weird too because when I had to get rid of AVG, I tried to install Avast several times but it would never complete so had to use PC Tools instead but when that screwed up I had no problem installing Avast.
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  #59  
Old September 28th, 2009, 12:38 PM
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Personally I run AVG. I was having issues with it for a while too but haven't for quite some time. When I was having issues I just went in and hit update now. It always fixed it. For the other I have Spybot. These are programs my son in law runs. He's the comp expert so I listen when he says do this. When he applied for his Masters a few months back he scored the highest score they have seen in quite some time on the test. (Sorry. Gotta brag)
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  #60  
Old September 28th, 2009, 12:52 PM
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Quote:
Originally Posted by 14+kitties View Post
Personally I run AVG. I was having issues with it for a while too but haven't for quite some time. When I was having issues I just went in and hit update now. It always fixed it. For the other I have Spybot. These are programs my son in law runs. He's the comp expert so I listen when he says do this. When he applied for his Masters a few months back he scored the highest score they have seen in quite some time on the test. (Sorry. Gotta brag)
I don't blame you for bragging .....he sounds like quite the expert and you are so lucky to have him in your family.

I just google "best free AV" or "best free spyware" and go from there. The same programs are always listed by several different websites with good reviews for all.
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