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  #1  
Old April 1st, 2008, 09:41 AM
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Trouble loading pets.ca this morning

Been having many problems with pets.ca today. At times it will not load at all and when it does load either it will not load a topic from "new posts" or takes a very long time to load. Not one topic in particular tho, just in general; and has been happening all morning.
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  #2  
Old April 1st, 2008, 09:54 AM
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I've been having trouble as well and have advised our host.

Thanks for the update though!

marko
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  #3  
Old April 1st, 2008, 10:47 AM
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This is just an ongoing issue for me too. Some days I can't even reply to a post or open threads. Took me several attempt to just post this
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  #4  
Old April 1st, 2008, 11:01 AM
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Quote:
Originally Posted by Lukka'sma View Post
This is just an ongoing issue for me too. Some days I can't even reply to a post or open threads. Took me several attempt to just post this
I've been having the same trouble, also getting the big Freeze. I was just putting it down to the dial-up.
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  #5  
Old April 1st, 2008, 01:14 PM
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It was really bad about an hour or so ago but seems to have improved a bit now.

Last edited by rainbow; April 1st, 2008 at 01:35 PM. Reason: just noticed spelling error
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  #6  
Old April 1st, 2008, 01:33 PM
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I spoke too soon.....it's c-r-a-w-l-i-n-g again. Time to log off for awhile.
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  #7  
Old April 1st, 2008, 01:38 PM
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My "edit" took two minutes to post.
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  #8  
Old April 1st, 2008, 02:23 PM
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I agree and apologize for this slowness.

We and our hoster are talking about how best to fix this more and more regular situation and the answer is looking like we need to upgrade our dedicated server. So last week's priority was spam..(which we have helped solve - notice almost no porn spam in the last few days )
This week's priority is investigating and solving this regular slowness.

Sorry for the delay in all of this, it's just that sometimes one small problem can cause the slowness but FINDING the problem can often be difficult. Until recently our server capacity was looking like it was not the problem. Now it's looking like the small problems aren't the main issue. From our end changing servers is a big nerve wracking hassle but if it needs to be done...it needs to be done.

update to follow.

Thanks again everyone,

Marko
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  #9  
Old April 3rd, 2008, 01:04 PM
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Dear members,

We are aware that there are problems again this afternoon. We are trying to solve these problems as fast as we can and will likely be upgrading the server within the next VERY short while.

Updates to follow.

Thx

marko
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  #10  
Old April 3rd, 2008, 01:22 PM
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Thanks Marko. I just finally got to log back on this morning after trying for over an hour.
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  #11  
Old April 4th, 2008, 10:13 AM
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Some small tweaks are being done to the server today and it looks like we will be upgrading servers (again) this month and hopefully early this month.

Can members please give their opinions as to if the board feels faster today or tomorrow or for the next few days starting NOW.
Time now - 11:12 AM Eastern time (New York-Montreal)

many thanks as always!

marko
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  #12  
Old April 4th, 2008, 12:43 PM
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Seems to be far better for me this afternoon. Hope it continues
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  #13  
Old April 4th, 2008, 12:44 PM
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Today is alot better than the last few days. yay....
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  #14  
Old April 4th, 2008, 12:53 PM
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I find it slow when you click on reply and waiting for you to submit the reply....

I was just frozen when I was posting a reply..
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  #15  
Old April 4th, 2008, 12:53 PM
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Much better today than yesterday!
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  #16  
Old April 4th, 2008, 03:19 PM
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Thanks everyone! Please keep on reporting whether the site is slow or not or seems faster...

More tweaks will happen this weekend and a new server should happen early this month as well.

Thx!

Marko
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  #17  
Old April 4th, 2008, 04:00 PM
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Faster than yesterday, but I'm still having some lagging issues - and a couple of times my reply window has come up "Can't load page" today.
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  #18  
Old April 4th, 2008, 04:00 PM
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It has happened to me too a few times the past couple of weeks,but I thought it was something with my high speed internet,or that the board was too busy,but then again,I am definetly not very PC savvy
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  #19  
Old April 4th, 2008, 04:27 PM
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It's much better today so far.
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  #20  
Old April 5th, 2008, 07:23 PM
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It has slowed down again for me today
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  #21  
Old April 5th, 2008, 07:35 PM
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Quote:
Originally Posted by Lukka'sma View Post
It has slowed down again for me today
me too, very very slow. :sad:
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  #22  
Old April 5th, 2008, 08:24 PM
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I'm glad to know it's not my computer because I had the same problem earlier.
right now it seems to be fine
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  #23  
Old April 6th, 2008, 06:38 AM
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It did for me yesterday afternoon too..
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  #24  
Old April 6th, 2008, 06:47 AM
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Marko I noticed in the past week when I log in.. The main page loads and then it immediately refreshes and the page loads again...I also find moving between threads seems to be slow to load.

Cindy
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  #25  
Old April 6th, 2008, 09:09 AM
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Thanks everyone - please keep reporting slowness. We are still tweaking settings and plan to upgrade the server this month which will give the board a needed performance boost.

Quote:
Marko I noticed in the past week when I log in.. The main page loads and then it immediately refreshes and the page loads again..
Is this still happening and is it something that just started happening. i have never noticed this phenomenon. has anyone else?

Continued thanks!
marko
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  #26  
Old April 6th, 2008, 08:37 PM
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It still very hard to download any pictures , get into threads ... even logging on , very very slow.
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  #27  
Old April 7th, 2008, 10:05 AM
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really slow today, not worth trying to open or respond to any other threads than this one
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  #28  
Old April 7th, 2008, 10:24 AM
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Hmmm interesting Lukka'sma - Overall today I am finding the board much faster than usual during my very frequent checks.

Sill tweaking and testing until this issue is solved though.

Please keep on reporting.

many thanks!
marko
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Please tactfully EDUCATE or IGNORE posters you don't agree with.
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  #29  
Old April 7th, 2008, 12:40 PM
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I'm not having any problems today.
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  #30  
Old April 9th, 2008, 07:54 AM
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I've noticed much improved speed over the past few days. Has anyone else noticed this? Or are people still having occasional trouble. Further tweaks coming this this Monday.

Thx

M
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