Hope someone can help me. Took my laptop in to TigerDirect on Saturday to be fixed. Norton 360 expired and stopped working. Virus killed my internet connection and windows firewall. They tried for 2 days to get rid of the virus but no luck so they are just going to re-install XP. They called and I asked them to save some files but I forgot to tell them about my firefox bookmarks. I think it might be too late to call them and let them know but will try as soon as they open. But if it is too late, is there any way possible that my bookmarks can be found again after they re-install XP?