#1
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helping please
Marko
Is there anything we can do for Frenchy.. She is having such a hard time with the site at home on her computer.. I don't know what to suggest to her to help her out.. If we can't help her then she won't be able to log on after work any more. :sad::sad::sad:
__________________
Have a heart that never hardens, and a temper that never tires, and a touch that never hurts." |
#2
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I've asked frenchy to call me so that I can personally help her over the phone....but she hasn't called yet.
Perhaps she could try another browser - Firefox? Opera? Thanks for being a good friend! Marko
__________________
Please tactfully EDUCATE or IGNORE posters you don't agree with. Please PM me & Include URLs and post #'s for any issues and it's my pleasure to help. I'm firm - but fair. Mind the Rules and enjoy your stay. Newcomers FAQ - How do I post on this BB? Pet facebook group Check out the Pet podcast Follow me on Twitter |
#3
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do you think that the upgrade has anything to d0o with this??
I mean most of us use internet exploirer no?? (sorry for the spelling) Has anyone else had this problem?? I would hate to loose Frenchy cause of a gluech..
__________________
Have a heart that never hardens, and a temper that never tires, and a touch that never hurts." |
#4
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i use firefox on a mac and have no issues at all... if that helps at all!
-ashley
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Pastafarians Unite! http://www.youtube.com/watch?v=8z1buym2xUM Swift Tribe- Chris- Husband, 04/30/77 Cailyn- Daughter, 07/05/99 Jeffrey- Son, 03/24/06 Alex- Son, 03/25/09 Mister- Black LabX, M, 08/06(?) The Shadow Stalker- Gray Tux DSH, M, 04/04 The Mighty Hunter- Black Tux DSH, M, 04/04 Baby Girl- Tabby DMH, F, 12/03(?) Frances- Tortie, DSH, F, 2007(?) |
#5
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I too use Firefox - most of the time (occasionally if at work on one of the network's puters, I check n on Explorer but am not fond of it and am dubious of its security so much prefer Firefox or Oprah or Netscape products).
I think she might try Firefox. I know she used Dialup and that may be one of the issues. Someone in my office had been complaining about access to the internet in general(at home) - had called her ISP and tried a variety of other steps to no avail. She finally discovered that on their home wireless network, the computer she used was hardly plugged in so half in, half out. I wonder if something similar with Frenchy's ISP. She should ask them to check the infrastructure and hardware. I hope she figure out the problem.
__________________
"There are two means of refuge from the miseries of life: music and cats" Albert Schweitzer |
#6
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Yes she is !
You didn't get my e-mail Marko ? I couldn't call you because I don't speak english just kidding . I couln't call because I leave for work at that time. But I just downloaded Firefox and it seems to work fine now Thanks for all your help everybody ! |
#7
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you are very welcome I'm glad that things are finally working out for you
__________________
Have a heart that never hardens, and a temper that never tires, and a touch that never hurts." |
#8
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I'm SOOO glad it's working for you Frenchy!
I did not get your last email..it's probably MY error though. You cannot even imagine the amount of emails we get in one day. Most of them are spam though so I do try very hard to answer every email within a few hours if possible. Yours may have slipped through the cracks. I was about to send you a new email this morning but I'm so happy it's working for you!!! for the record can you tell me in this thread what browser version - computer - and operating system you were using? Thanks! marko
__________________
Please tactfully EDUCATE or IGNORE posters you don't agree with. Please PM me & Include URLs and post #'s for any issues and it's my pleasure to help. I'm firm - but fair. Mind the Rules and enjoy your stay. Newcomers FAQ - How do I post on this BB? Pet facebook group Check out the Pet podcast Follow me on Twitter |
#9
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I know , I'm that tiny
I was using Internet Explorer with Windows XP. |
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