about 4 yrs ago I complained to Blockbuster about a film on their shelves "off the chain" or something like that, it was all about dog fighting, one store removed it immediately the other refused, I called head office in Toronto and they had no idea what it was about till I explained and it was immediately pulled from ALL Ontario blockbusters. I recieved a thank you letter in the mail a week later. Do people not view these things before they are put on the shelves??
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