As a retired groomer, I want to assure you that you did the right thing.
I never left any dog on my table alone, even if the phone rang, but I usually had the hand held unit near me.
I had a saying that, "if you like my work, tell others, if not, tell me." You are in your rights to tell others about that groomer, and by all means, tell the vets, pet shops, maybe even send a letter to the editor, but watch that you are not charged with slander. You could talk with the manager of the grooming shop, especially if it wasn't the groomer you were dealing with. You could also send the groomer a copy of the letters you do send. Besure to keep copies for your own files.
Good Luck
take care
binky
Last edited by binkybuff; March 28th, 2012 at 10:02 PM.
Reason: added posts
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