Prin is correct they are after all trying to promote the product, Science Diet reps are no different
at the time Callie had bladder stones the vet went to give me the Hill's science diet dissolution diet first I took one look at the ingredients and told him I can't feed Callie this. I went with Waltham's (now Royal Canin) instead as it was much better but by no means great. A few days later had went into Petsmart and a Hills rep was there trying to sell me on science diet