Okay I know I've been gone for a few days but a couple of things are missing here:
1). I thought Heidi decided to give Damien away?
Wasn't there a thread of her being so upset and crying and everyone giving her sympathy?
and..
2). I thought she found a GSD forum to answer all of her questions?
....Just wondering...
BTW Heidi you've been shown extreme tolerance and patience when trying to help your dog. Did you not try any of the suggestions or are you try to find such an easy answer that no work will be involved?? Because your not going to find it.