Hi, this is her daughter as I find my mom cannot explain things very well. I have downloaded the new msn messenger for awhile when i went to sign in it would free and when you went to check the problem it said it was something with the DEP but when I tried to run msn messenger without the DEP it said that messenger could not be run without it. Now when I turn my computer on and messenger automatically opens it freezes right away (well stops running is the message that comes up). Hope this helps someone figure this out as I am out of ideas I have tried:
restarting the computer
uninstalling and reinstalling
and uninstalling and reinstalling adobe
if someone can help that would be great...thanks in advance
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