May I suggest you try a computer forum to help you with your computer issues? In my experience it works much better than trying to find answers for computer problems on a pet site. I gave you a list of some sites below.
Possibly after you get all of your issues with your laptop fixed you would like to come back and tell us about your pets.
Assumptions do nothing but make an ass out of u and me.
We can stick our heads in the sand for only so long before it starts choking us. Face it folks. The pet population is bad ALL OVER THE WORLD!