Hi there, thank for the chat yesterday - the moving 5 inches at a time suggestion has done the trick to get her moving. We've gone from 10 feet of this to 10 inches in two walks since last night. Now we are back on familiar territority and can get down to the business of teaching her how to be with us when we are out and about. We've not been in situation yet where she would normally snap but we'll cross that bridge when we get to it. Thanks for the advice - I guess I was being too soft to avoid hurting the dog so she was coming out on top!
Andy and Karen
btw, seeing as you asked you can see where we are in the UK by going to google.co.uk/maps. Type in our post code s32 4tu and click 'search maps'