Thanks everyone! We've decided to go to another vet in our area. I've gotten their price list for exams, meds, etc. and I've talked to people who work in the office. Everyone has been wonderfully helpful and kind, unlike the staff at the other office who made you feel as if you were bothering them when you called or visited. We have our first appt in a week and I'm excited to see how it goes.
Our dog has a slight medical history so the former office better transfer the records or I'll be stopping in to get them myself.
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