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Old January 13th, 2009, 04:57 PM
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koalat koalat is offline
Join Date: Jul 2006
Location: Outaouais, Quebec
Posts: 35
I had a problem with my computer a few years ago too with that same company and spoke to over a half dozen CSR's from India and was so frustrated since I knew what the problem was but had to go through all of their scripted procedures. When I got so fed up that I gave up speaking to them and should have had a part replaced my hubby took over and called but spoke in French and lo and behold he was connected with someone North of Toronto - go figure!!! Needless to say they sent the part to us within a few days after that.
''If you don't like something change it; if you can't change it, change the way you think about it.''

Mary Engelbreit
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