Bangalore (city in India) is often referred to as India's Silicon Valley. It's a modern "college town" (bit of a misnomer with a population of over 6 million!) and is the IT hub of the country. That's likely where most of these various telecommunications companies are outsourcing their tech-support from. I spent a few days there many years ago and really liked it. They even had an SPCA, which is unheard of in most parts of India.
"To close your eyes will not ease another's pain." ~ Chinese Proverb
“We must not refuse to see with our eyes what they must endure with their bodies.” ~ Gretchen Wyler