No advice, Robyn, but I'm just so sorry to hear about Nookie.
Have you tried PMing Serena? She may have her email set up to receive notifications of PMs
"We are--each of us--dying; it's how we live in the meantime that makes the difference."
"It's not what you gather, but what you scatter that tells what kind of life you have lived!"
"Be kinder than necessary, for everyone you meet is fighting some kind of battle."