@ Patti: You're welcome

We're all here to learn!
Update: Turns out the snake is sick - lethargic and with breathing problems, to the point where my friend has to continually make sure her (she found out her snake was female) head stays out of her water dish. Animals tend not to eat when they're sick, so that at least gives us a reason why she didn't eat...now we just have to hope she's okay