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Anyone having loggin issues?

marko
July 31st, 2013, 07:31 AM
Hi members,

Some tweaks were done to the BB last night and that has left some people with loggin issues which we are investigating.

Can a few members chime in to let us know if you are having issues?
(if you can loggin that is)

Thx and sorry for the hassle!

Barkingdog
July 31st, 2013, 08:48 AM
I was having to sign in and I never log out ,my username was not being remembered . I was able to login today without having to sign in.

Jull
July 31st, 2013, 08:51 AM
I had to sign in about 5 times before I was actually in :wall: it was driving me crazy :D

Jull
July 31st, 2013, 08:52 AM
I had to sign in about 5 times before I was actually in :wall: and I keep trying to post a reply to this, but it is not showing up... :yell: or at least not for me.

hazelrunpack
July 31st, 2013, 09:05 AM
I just signed in, it seemed to be going well, then the page came up again looking like the login hadn't been successful. There was no error message--just showed me as not logged in. However, when I hit the Today's Posts link, the posts from today came up fine and the page showed me as logged in. :shrug:

hazelrunpack
July 31st, 2013, 09:09 AM
And I don't know if you can see my posts, but I can't--I see when I first post, but when I revisit the thread, the post is gone. The thread still shows mine as the last post, though. :shrug:

Barkingdog
July 31st, 2013, 09:14 AM
I was able to see two posts of yours on this threads .

homer
July 31st, 2013, 09:14 AM
testing on Internet explorer 9 and windows 7 OS seems to work.

marko
July 31st, 2013, 09:19 AM
Yup there's weirdness going on - On Chrome with Windows 7 I'm having trouble with staying logged in.

I just signed in, it seemed to be going well, then the page came up again looking like the login hadn't been successful. There was no error message--just showed me as not logged in. However, when I hit the Today's Posts link, the posts from today came up fine and the page showed me as logged in.

I'm experiencing this as well.

I have someone looking into this today and sorry for the hassle.

marko
July 31st, 2013, 09:28 AM
seems that for some people, until this is fixed, when it appears that you are logged out, just click on new posts or today's threads anyway. That seems to 'reset' the loggout for me and I can click on threads and answer them without logging in again.

(just a temp. suggestion until this is solved) Thx!

marko
July 31st, 2013, 09:41 AM
can u see your posts after a time HRP?

homer
July 31st, 2013, 09:42 AM
On Internet explorer 9 w/windows 7, there doesn't seem to be any issue with posting, seeing threads, or staying logged in.

marko
July 31st, 2013, 09:50 AM
Refreshing the page seems to help on Chrome.

hazelrunpack
July 31st, 2013, 11:49 AM
I can see my posts now but I think I can't see my posts until someone else posts after me...

dmc123
July 31st, 2013, 04:36 PM
I was having to sign in and I never log out ,my username was not being remembered . I was able to login today without having to sign in.

same here- seems to be working now :)

marko
August 1st, 2013, 08:39 AM
Some tweaks were done yesterday - and my issues seem solved - can members report if they are still having issues? Sorry for the hassles but we are on it.

If you are still having issues - this might help. Thx!

Sometimes the issue after we 'fix' things, is directly related to the browser's cache holding the old information.

Here's how to do it:
How to Clear Your Browser Cache

A cache is temporary storage for website data, which is used to improve your browsing experience. However, sometimes the cache can store outdated information, and needs to be cleared. For more information about what a cache is and why it is important, please click here.

If you simply need a quick way to clear your cache, most modern browsers support the ctrl-shift-del (Option-Command-E for Safari users)key combination to bring up the privacy settings dialog. Once this dialog is on your screen, simply select the 'cache' option from the settings available, and continue. If this method does not work for you, please find your browser and version below for specific instructions.

For detailed instructions click here https://my.bluehost.com/cgi/help/431

dmc123
August 1st, 2013, 04:19 PM
I had to login again today :(

Barkingdog
August 1st, 2013, 04:56 PM
I did have try to log in two times this morning , I got some message saying the site was not working but I was able to log on the second try,

marko
August 1st, 2013, 05:36 PM
It seems better but not completely solved yet...still investigating.

Thx!

marko
August 1st, 2013, 06:13 PM
Site works well for me using explorer but still some caching (not seeing posted stuff immediately) issues with Chrome.

If members could continue to report any problems in this thread that would be appreciated.

thx!

Barkingdog
August 1st, 2013, 06:27 PM
I just had to sign in , I have this forum saved in my favorite and would just click on it and get logged in.

marko
August 1st, 2013, 06:33 PM
Thx barkingdog - but more importantly can you see all your posts immediately after you post and can you stay logged in during your session?

letting me know what browser and OS people are using also helps.

Thx!

Dee-O-Gee
August 1st, 2013, 09:27 PM
I use Chrome and after typing my user name/password it thanked me for logging in but I was on guest privileges.

Type my username about 8 more times with my password and finally got in to see this was the first thread.

I'll scope around and make a post somewhere to see if it sticks. :thumbs up

jarvis-admin
August 1st, 2013, 09:52 PM
Testing the reply after modifying caching. Please test again to see if problem still exists.

Dee-O-Gee
August 1st, 2013, 10:01 PM
Not seeing my previous post nor my post in the August Photo Challenge is appearing either.

This was brought back up to the top of the threads and see Jarvis-admin posted something after mine but I can't see that either! :shrug:

Dee-O-Gee
August 1st, 2013, 10:02 PM
Oh wow! Now I see them above. :headslap:

Dee-O-Gee
August 1st, 2013, 10:04 PM
Okay...now they're gone again! :wall:

Are we playing hide-and-go-seek?

hazelrunpack
August 1st, 2013, 10:38 PM
I think that's it, DOG--hide-and-go-seek! You're IT!! :laughing: But if it's any consolation, that's pretty much what has been happening at this end, too...

marko
August 1st, 2013, 11:57 PM
Hi Jarvis,
Just tested on Safari and I got asked for username multiple times.

Dee-O-Gee
August 2nd, 2013, 06:24 PM
Just checking back and I only needed to enter my username/password 1 time.

Everything I posted last evening seems to be there so I guess this makes Hazel..IT! :laughing: :D

hazelrunpack
August 2nd, 2013, 09:21 PM
In which case...1...2...3...4...5...6 (are you hiding yet?) 7...8... :p :laughing:

Dee-O-Gee
August 2nd, 2013, 09:32 PM
Uh-oh! :eek:

I don't see Hazel's post after I posted my "Hazel's It" but when I clicked "Post Reply" and scroll down past the Submit Reply/Preview Post, I can see,

In which case...1...2...3...4...5...6 (are you hiding yet?) 7...8...

So in this case:

All ye, all ye 'outs' in free :D

jarvis-admin
August 2nd, 2013, 11:59 PM
Hello there,

We adjusted the cache settings last night and tested it okay on our side.

Could you let us know:

1) Do you still have to login multiple time?

2) Could you post and be able to see your post right the way?

Thanks,
Jarvis

marko
August 3rd, 2013, 09:38 AM
Safari working well for me this morning for both #1 and #2.

Thx Jarvis!

hazelrunpack
August 3rd, 2013, 09:50 AM
Firefox on Windows 8 is, too! :thumbs up

Dee-O-Gee
August 3rd, 2013, 02:34 PM
Still using Chrome and logging in was no problem. :thumbs up

Will check as soon as I post this reply to see if I can see it. :shrug:

marko
August 5th, 2013, 09:27 AM
Hi members - I was away for a few days but back to full speed.
I know new Admin and tech-dude Jarvis was working on this while I was away and it seems solved but i want to be sure.

If anyone is still having technical issues - please post it here.

many thx!