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Iams reply

Sheriffmom
September 15th, 2004, 08:28 AM
I sent Iams a letter stating I wouldn't be buying from them again. I got a reply (posted below) that pretty much says it's all a lie, don't believe those animal welfare fanatics. They also gave me a web-site to visit to get the "TRUTH" (well at least their version!) Anyway, I did go to the site to see what they had to say for themselves. I noticed a few things that bothered me, so I replied to their reply ( ;) ). My letter also posted. Have any of you been to their site? Did you guys find a few of their responses a little lacking? Almost like skimming the truth, without outright lying?? Anyway, love to hear your opinions.

Sheriffmom
September 15th, 2004, 08:31 AM
(IAMS response....

>Thank you for taking the time to contact us about our nutritional feeding
>studies. You've received some incorrect and outdated information. An extreme
>activist organization continues a misleading campaign featuring footage
>that's more than a year old of a facility we no longer use. This inaccurate
>account includes examples of dogs and cats that were not part of our
>studies, and makes claims of activities that we never authorized.
>
>
>
>We want to be perfectly clear: Iams will not fund or participate in any
>study requiring or resulting in the euthanasia of cats or dogs. This
>principle is just one of eight points in our strict research policy that is
>approved by an independent Animal Care Advisory Board. The members of our
>Advisory Board are from respected animal welfare organizations such as the
>ASPCA and the Humane Society of the United States (HSUS). We chose these
>individuals because they share our interest in reducing, refining, and
>replacing animals in research.
>
>
>
>In addition, the Advisory Board conducts unannounced visits to review the
>care and welfare of the dogs and cats participating in our feeding studies
>at our internal and external sites.
>
>
>
>To see a summary of recent facility reports, to view video footage of
>animals in our care, or to review our research policy please visit our web
>site at <http://www.iamstruth.com/> www.iamstruth.com.
>
>
>
>You can also see a facility report by utilizing the following URL:
><http://www.aspca.org/site/PageServer?pagename=iamsresearch>
>http://www.aspca.org/site/PageServer?pagename=iamsresearch
>
>
>
>Other important information we'd like to share:
>
>
>
>We support the ultimate elimination of laboratory feeding studies as
>scientifically valid alternatives become available. Iams is actively working
>with external partners to develop new research methods in pet nutrition
>which do not require laboratory feeding studies.
>
>
>
>We are taking full responsibility for the destiny of all dogs and cats that
>participate in our feeding studies at both internal and external sites. Our
>dogs and cats are either adopted into loving homes or placed in the Iams
>retirement center when they no longer participate in our feeding studies.
>This is unprecedented in the pet arena; we know of no other company that is
>taking this level of responsibility for the ongoing well-being of all dogs
>and cats with whom they work.
>
>
>
>We are proactively sharing the Iams Welfare Program for dogs and cats in an
>effort to make it the norm. An Iams Behaviorist has shared our socialization
>and enrichment program with shelters, veterinarians and others to illustrate
>that it's possible to enrich and socialize in such an environment. In
>addition, we recently presented our program to others in the pet food
>industry. We are committed to continual improvement in this area and are
>looking to adopt best practices in animal care and nutritional research
>wherever they are created. We will continue to actively search and reapply
>good ideas from around the world.
>
>
>
>Thank you again for taking the time to contact us and for giving us the
>opportunity to respond with the facts. If you need further information or
>have specific questions, please visit the Web site or contact Consumer Care
>at 800-525-4267. One of our advisors will be more than happy to speak with
>you about this very important issue.
>
>
>
>Sincerely,
>
>Louise
>
>Iams Consumer Care, North America


(MY response.....)
Louise,
I appreciate your response, and in a timely fashion. I have visited the site you suggested, and most of it seems to be great (as long as it is infact enforced and implemented). I just had a few quick questions.
You're site indicates the "investigator" de-barked the dogs against Iams wishes, do all employees (especially fairly new ones) have the authority to order surgical proceedures for the animals? If so, should this maybe be addressed? How was the "investigator" able to get the dogs debarked behind Iams's back? (Did she remove the animals to a clinic? or have the proceedure take place in the lab? Did the "investigator" pay for the proceedure, or was it out of Iams pocket? Are dogs currently de-barked in your labs? Are there any de-barked dogs in the labs now that were not de-barked by the "investigator"?

Also, is 30minutes 5 days a week really enough human contact and exercise time for the dogs? Is this the type of time Iams recomends for pet owners?

How does Iams choose which animals get re-used in the lab, which get adopted out, and which go to a "pet retirement" home? Do you have pictures of the "Pet retirement" home? Who works at the retirement home? Do you accept volunteers to come and take care of the animals (play, walk etc...)?

Thanks for your time, I look forward to hearing from you.
Sincerely


....sorry didn't do the attachment properly the 1st post :D

BamaRama
September 15th, 2004, 08:37 AM
Excellent questions in your reply to them! Though, I'm suspecting that you may not get a reply back. The email you received has been sent, in exact copies, to other members here....so if they were actually to answer the reply you sent, I would be surprised! But please let us know if they reply, I'd love to hear some of the answers to those questions!!

Sheriffmom
September 15th, 2004, 09:49 AM
Yeah, I figured. I'm not holding my breath for an answer.
Their web site really makes me wonder. Especially about the reasons certain animals go to adopted homes, others to "retirement homes" and still others are re-used. I seem to be thinking the worst, and yet trying not to jump to conclusions. My initial thought is the re-used animals are not yet "used up" and can "take" more abuse. Retirement home animals are too beaten down, with too much evidence of what happend to them for Iams to allow them to be adopted out. And finally the adopted-out animals are still "good-looking" enough that people won't suspect what was done to them and/or the experiments on them were less severe and disfiguring so they are still "adoptable". I hope I'm wrong and just thinking the worst though!