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IAMS controversy (continued)

badger
September 2nd, 2004, 01:14 PM
This is the response I got back from no doubt a 'close associate' (HAH!) of
Jeff Cantrememberhislastname at Iams. What do y'all make of it?

Thank you for taking the time to contact us about our nutritional feeding
studies. Please know that even though Jeff is not personally answering your
message, he is aware of it.

You've received some incorrect and outdated information. An extreme activist
organization continues a misleading campaign featuring footage that's more
than a year old of a facility we no longer use. This inaccurate account
includes examples of dogs and cats that were not part of our studies, and
makes claims of activities that we never authorized.

We want to be perfectly clear: Iams will not fund or participate in any
study requiring or resulting in the euthanasia of cats or dogs. This
principle is just one of eight points in our strict research policy that is
approved by an independent Animal Care Advisory Board. The members of our
Advisory Board are from respected animal welfare organizations such as the
ASPCA and the Humane Society of the United States (HSUS). We chose these
individuals because they share our interest in reducing, refining, and
replacing animals in research.

In addition, the Advisory Board conducts unannounced visits to review the
care and welfare of the dogs and cats participating in our feeding studies
at our internal and external sites.

To see a summary of recent facility reports, to view video footage of
animals in our care, or to review our research policy please visit our web
site at www.iamstruth.com.

You can also see a facility report by utilizing the following URL:
http://www.aspca.org/site/PageServer?pagename=iamsresearch

Other important information we'd like to share:

We support the ultimate elimination of laboratory feeding studies as
scientifically valid alternatives become available. Iams is actively working
with external partners to develop new research methods in pet nutrition
which do not require laboratory feeding studies.

We are taking full responsibility for the destiny of all dogs and cats that
participate in our feeding studies at both internal and external sites. Our
dogs and cats are either adopted into loving homes or placed in the Iams
retirement center when they no longer participate in our feeding studies.
This is unprecedented in the pet arena; we know of no other company that is
taking this level of responsibility for the ongoing well-being of all dogs
and cats with whom they work.

We are proactively sharing the Iams Welfare Program for dogs and cats in an
effort to make it the norm. An Iams Behaviorist has shared our socialization
and enrichment program with shelters, veterinarians and others to illustrate
that it's possible to enrich and socialize in such an environment. In
addition, we recently presented our program to others in the pet food
industry. We are committed to continual improvement in this area and are
looking to adopt best practices in animal care and nutritional research
wherever they are created. We will continue to actively search and reapply
good ideas from around the world.

Thank you again for taking the time to contact us and for giving us the
opportunity to respond with the facts. If you need further information or
have specific questions, please visit the Web site or contact Consumer Care
at 800-525-4267. One of our advisors will be more than happy to speak with
you about this very important issue.

Sincerely,
Sharon
Iams Consumer Care, North America

Princesss04
September 2nd, 2004, 02:07 PM
Go to these pets need our help and you will see that is the same Email i just received and I THINK IT IS CRAP. I mean do you think they will come out and tell us that they are abusing their animals and our not taking care of them and so on. :mad:

Shae
September 2nd, 2004, 02:35 PM
Badger, may I copy that letter please? I am fighting Iams right now, and would love to show this to a friend of mine. I think she got a similar if not the same response. And yes, they ARE full of crap. We had a camera taken into the facilty....Seeing is believing. If it werent true, why would we waste our time fighting an abuse that didnt exist ??? Trust me, it's happening

sharte1978
September 2nd, 2004, 03:29 PM
Same response that I got today :mad:


Steph


Dear Stephanie:

Thank you for taking the time to contact us about our nutritional feeding
studies. You've received some incorrect and outdated information. An extreme
activist organization continues a misleading campaign featuring footage
that's more than a year old of a facility we no longer use. This inaccurate
account includes examples of dogs and cats that were not part of our
studies, and makes claims of activities that we never authorized.

We want to be perfectly clear: Iams will not fund or participate in any
study requiring or resulting in the euthanasia of cats or dogs. This
principle is just one of eight points in our strict research policy that is
approved by an independent Animal Care Advisory Board. The members of our
Advisory Board are from respected animal welfare organizations such as the
ASPCA and the Humane Society of the United States (HSUS). We chose these
individuals because they share our interest in reducing, refining, and
replacing animals in research.

In addition, the Advisory Board conducts unannounced visits to review the
care and welfare of the dogs and cats participating in our feeding studies
at our internal and external sites.

To see a summary of recent facility reports, to view video footage of
animals in our care, or to review our research policy please visit our web
site at www.iamstruth.com.

You can also see a facility report by utilizing the following URL:
http://www.aspca.org/site/PageServer?pagename=iamsresearch

Other important information we'd like to share:

We support the ultimate elimination of laboratory feeding studies as
scientifically valid alternatives become available. Iams is actively working
with external partners to develop new research methods in pet nutrition
which do not require laboratory feeding studies.

We are taking full responsibility for the destiny of all dogs and cats that
participate in our feeding studies at both internal and external sites. Our
dogs and cats are either adopted into loving homes or placed in the Iams
retirement center when they no longer participate in our feeding studies.
This is unprecedented in the pet arena; we know of no other company that is
taking this level of responsibility for the ongoing well-being of all dogs
and cats with whom they work.

We are proactively sharing the Iams Welfare Program for dogs and cats in an
effort to make it the norm. An Iams Behaviorist has shared our socialization
and enrichment program with shelters, veterinarians and others to illustrate
that it's possible to enrich and socialize in such an environment. In
addition, we recently presented our program to others in the pet food
industry. We are committed to continual improvement in this area and are
looking to adopt best practices in animal care and nutritional research
wherever they are created. We will continue to actively search and reapply
good ideas from around the world.

Thank you again for taking the time to contact us and for giving us the
opportunity to respond with the facts. If you need further information or
have specific questions, please visit the Web site or contact Consumer Care
at 800-525-4267. One of our advisors will be more than happy to speak with
you about this very important issue.

Sincerely,
Sharon
Iams Consumer Care, North America

heeler's rock!
September 2nd, 2004, 04:23 PM
That is sooooooo funny!! I just got the same thing!! Do they think we're stupid? Sending out pre-typed letters that don't address the original questions? Did you notice that they said they don't support euthanasia, but nothing about animal testing?? HAHAHAHAHAHA!!!! That's soooooo funny!!!! :D


Dear Pami:

Thank you for taking the time to contact us about our nutritional feeding
studies. Please know that even though Jeff is not personally answering your
message, he is aware of it.

You've received some incorrect and outdated information. An extreme activist
organization continues a misleading campaign featuring footage that's more
than a year old of a facility we no longer use. This inaccurate account
includes examples of dogs and cats that were not part of our studies, and
makes claims of activities that we never authorized.

We want to be perfectly clear: Iams will not fund or participate in any
study requiring or resulting in the euthanasia of cats or dogs. This
principle is just one of eight points in our strict research policy that is
approved by an independent Animal Care Advisory Board. The members of our
Advisory Board are from respected animal welfare organizations such as the
ASPCA and the Humane Society of the United States (HSUS). We chose these
individuals because they share our interest in reducing, refining, and
replacing animals in research.

In addition, the Advisory Board conducts unannounced visits to review the
care and welfare of the dogs and cats participating in our feeding studies
at our internal and external sites.

To see a summary of recent facility reports, to view video footage of
animals in our care, or to review our research policy please visit our web
site at www.iamstruth.com.

You can also see a facility report by utilizing the following URL:
http://www.aspca.org/site/PageServer?pagename=iamsresearch

Other important information we'd like to share:

We support the ultimate elimination of laboratory feeding studies as
scientifically valid alternatives become available. Iams is actively working
with external partners to develop new research methods in pet nutrition
which do not require laboratory feeding studies.

We are taking full responsibility for the destiny of all dogs and cats that
participate in our feeding studies at both internal and external sites. Our
dogs and cats are either adopted into loving homes or placed in the Iams
retirement center when they no longer participate in our feeding studies.
This is unprecedented in the pet arena; we know of no other company that is
taking this level of responsibility for the ongoing well-being of all dogs
and cats with whom they work.

We are proactively sharing the Iams Welfare Program for dogs and cats in an
effort to make it the norm. An Iams Behaviorist has shared our socialization
and enrichment program with shelters, veterinarians and others to illustrate
that it's possible to enrich and socialize in such an environment. In
addition, we recently presented our program to others in the pet food
industry. We are committed to continual improvement in this area and are
looking to adopt best practices in animal care and nutritional research
wherever they are created. We will continue to actively search and reapply
good ideas from around the world.

Thank you again for taking the time to contact us and for giving us the
opportunity to respond with the facts. If you need further information or
have specific questions, please visit the Web site or contact Consumer Care
at 800-525-4267. One of our advisors will be more than happy to speak with
you about this very important issue.

Sincerely,
Sharon
Iams Consumer Care, North America

Shae
September 2nd, 2004, 04:26 PM
I have leaflets and stickers against Iams if anyone wants them.
Also, starting a letter campaign ......what we should do, is pool ALL the replies they sent us (of course they all match word for word!!!!! )
and mail them in one big stuffed envelope to their company and demand REAL answers. REFUSE TO BUY IAMS UNLESS THEY STOP ALL, AND I MEAN ALL CRUEL EXPERIMENTS ON THESE DOGS AND CATS!

goldenblaze
September 2nd, 2004, 06:05 PM
Hey I got one too.... they were busy there at Iams. :)


Dear Lorie:

Thank you for taking the time to contact us about our nutritional feeding
studies. You've received some incorrect and outdated information. An extreme
activist organization continues a misleading campaign featuring footage
that's more than a year old of a facility we no longer use. This inaccurate
account includes examples of dogs and cats that were not part of our
studies, and makes claims of activities that we never authorized.

We want to be perfectly clear: Iams will not fund or participate in any
study requiring or resulting in the euthanasia of cats or dogs. This
principle is just one of eight points in our strict research policy that is
approved by an independent Animal Care Advisory Board. The members of our
Advisory Board are from respected animal welfare organizations such as the
ASPCA and the Humane Society of the United States (HSUS). We chose these
individuals because they share our interest in reducing, refining, and
replacing animals in research.

In addition, the Advisory Board conducts unannounced visits to review the
care and welfare of the dogs and cats participating in our feeding studies
at our internal and external sites.

To see a summary of recent facility reports, to view video footage of
animals in our care, or to review our research policy please visit our web
site at www.iamstruth.com.

You can also see a facility report by utilizing the following URL:
http://www.aspca.org/site/PageServer?pagename=iamsresearch

Other important information we'd like to share:

We support the ultimate elimination of laboratory feeding studies as
scientifically valid alternatives become available. Iams is actively working
with external partners to develop new research methods in pet nutrition
which do not require laboratory feeding studies.

We are taking full responsibility for the destiny of all dogs and cats that
participate in our feeding studies at both internal and external sites. Our
dogs and cats are either adopted into loving homes or placed in the Iams
retirement center when they no longer participate in our feeding studies.
This is unprecedented in the pet arena; we know of no other company that is
taking this level of responsibility for the ongoing well-being of all dogs
and cats with whom they work.

We are proactively sharing the Iams Welfare Program for dogs and cats in an
effort to make it the norm. An Iams Behaviorist has shared our socialization
and enrichment program with shelters, veterinarians and others to illustrate
that it's possible to enrich and socialize in such an environment. In
addition, we recently presented our program to others in the pet food
industry. We are committed to continual improvement in this area and are
looking to adopt best practices in animal care and nutritional research
wherever they are created. We will continue to actively search and reapply
good ideas from around the world.

Thank you again for taking the time to contact us and for giving us the
opportunity to respond with the facts. If you need further information or
have specific questions, please visit the Web site or contact Consumer Care
at 800-525-4267. One of our advisors will be more than happy to speak with
you about this very important issue.

Sincerely,
Sharon
Iams Consumer Care, North America

melanie
September 2nd, 2004, 06:22 PM
that is kinda funny, iams thinks ppl are just so stupid. its strange but do they really think the words "dog retirement center" really work??yes im sure its a retirement center, just what kind?? how stupid do they think ppl are? can i just ask who is the government body that would assess this organisation? they make no mention of inquiry from outside govt or similar parties? is there any in your systems??

dmc123
September 2nd, 2004, 06:50 PM
I didn't get a response yet...LOL...don't believe the video they showed.....ugh!

Princesss04
September 3rd, 2004, 10:16 AM
Don't feel bad if you did not get a response just read ours that is what they will send you. :mad:

Sheriffmom
September 4th, 2004, 05:34 PM
Email him back and say if what he says is true, then he must be willing to give you carte blanche enterance to any of his facilities so you can see for yourself!! ROFLMAO Like that would ever happen!!

shihtzulover
September 7th, 2004, 07:31 AM
Heres the letter I got
Same thing
Dear Concerned Pet Owner:

Thank you for taking the time to contact us about our nutritional feeding
studies. You've received some incorrect and outdated information. An extreme
activist organization continues a misleading campaign featuring footage
that's more than a year old of a facility we no longer use. This inaccurate
account includes examples of dogs and cats that were not part of our
studies, and makes claims of activities that we never authorized.

We want to be perfectly clear: Iams will not fund or participate in any
study requiring or resulting in the euthanasia of cats or dogs. This
principle is just one of eight points in our strict research policy that is
approved by an independent Animal Care Advisory Board. The members of our
Advisory Board are from respected animal welfare organizations such as the
ASPCA and the Humane Society of the United States (HSUS). We chose these
individuals because they share our interest in reducing, refining, and
replacing animals in research.

In addition, the Advisory Board conducts unannounced visits to review the
care and welfare of the dogs and cats participating in our feeding studies
at our internal and external sites.

To see a summary of recent facility reports, to view video footage of
animals in our care, or to review our research policy please visit our web
site at www.iamstruth.com.

You can also see a facility report by utilizing the following URL:
http://www.aspca.org/site/PageServer?pagename=iamsresearch

Other important information we'd like to share:

We support the ultimate elimination of laboratory feeding studies as
scientifically valid alternatives become available. Iams is actively working
with external partners to develop new research methods in pet nutrition
which do not require laboratory feeding studies.

We are taking full responsibility for the destiny of all dogs and cats that
participate in our feeding studies at both internal and external sites. Our
dogs and cats are either adopted into loving homes or placed in the Iams
retirement center when they no longer participate in our feeding studies.
This is unprecedented in the pet arena; we know of no other company that is
taking this level of responsibility for the ongoing well-being of all dogs
and cats with whom they work.

We are proactively sharing the Iams Welfare Program for dogs and cats in an
effort to make it the norm. An Iams Behaviorist has shared our socialization
and enrichment program with shelters, veterinarians and others to illustrate
that it's possible to enrich and socialize in such an environment. In
addition, we recently presented our program to others in the pet food
industry. We are committed to continual improvement in this area and are
looking to adopt best practices in animal care and nutritional research
wherever they are created. We will continue to actively search and reapply
good ideas from around the world.

Thank you again for taking the time to contact us and for giving us the
opportunity to respond with the facts. If you need further information or
have specific questions, please visit the Web site or contact Consumer Care
at 800-525-4267. One of our advisors will be more than happy to speak with
you about this very important issue.

Sincerely,
Nicole
Iams Consumer Care, North America

chico2
September 7th, 2004, 07:43 AM
Me too,I got an exact copy....they must have hired a person just to take care of negative e-mails :mad:

Cactus Flower
September 7th, 2004, 09:41 AM
Wouldn't take much for someone here to write an email responding to the one they sent out to everyone.....then we could all send THEM millions of copies of THAT.

Think they'd get the message?

Maybe something like this:

"Dear Sharon, personal friend of Jeff,

I want you to know that even though I can not personally answer the copied email you've sent to everyone that complained about how you treat animals in your facilities, I am "aware of it".
You have received some incorrect and outdated information. You seem to be under the impression that we can be swayed by false rhetoric and lies of omission such as: "Iams will not fund or participate in any study requiring or resulting in the euthanasia of cats or dogs". The fact that you did not say "Iams does not participate in any study requiring the ABUSE or TORTURE of cats or dogs" has not eluded us. Come on, folks, a monkey could have spotted that discrepancy.
We will continue to boycott your products and scrutinize your methods until any/all abuse comes to a complete end. In the meantime, perhaps you can spare us any further insult by refraining from such mindless defenses, and opening the doors to all of your facilities for public inspection."

Iggette
September 7th, 2004, 10:12 AM
I have leaflets and stickers against Iams if anyone wants them.
[/CENTER][/B][/SIZE][/COLOR]

I would love to have a few My local grocery store sells Iams and it is one of 3 kinds so you can imagine the # of sales here :(

Shae
September 7th, 2004, 06:43 PM
Iggette....if you want to pm me your mailing address and the approximate number you'd like, I can send a few out to you. Any help is always appreciated. Sharon :)

dmc123
September 8th, 2004, 05:35 PM
I got my letter today, identical to the ones you all received.

Shae
September 9th, 2004, 06:14 PM
Iggette....I sent your leaflets and stickers ....I would imagine you should recieve them By Monday or Tuesday. Thanks for helping get the word out about Iams! The animals would thank you! You're AWESOME!
Sharon :)

Cactus Flower
September 9th, 2004, 06:34 PM
Well I sent out the "sample" letter I wrote in my last post. Funny, but they haven't responded to THAT one....

Shae
September 9th, 2004, 11:12 PM
Well, you probably won't IF THEY READ IT, but then again, I'm betting you get the same copied letter back again. *LOL*
I don't think they open letters from me anymore.....now I dont put a return address on them.

parcc
September 10th, 2004, 08:46 PM
Thanks to all of you who gave me a new incite to Iams. :eek: ...... the average consumer out there has no idea...... thanks again please keep this informative information coming ........

Shae
October 21st, 2004, 06:28 PM
please see the post in Please Help...JRFM supports Iams Thanks so much!