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Vets These Days!!

pattymac
July 17th, 2009, 11:12 PM
I work for an answering service and we deal with alot of vets in the area. It's amazing how many of them no longer have after hour services. You have to go to an emergency after hours clinic..this even includes vets that are sometimes more than 1/2 hour out of town so their clients could be even further away!! The only exception seems to be vets that handle farm animals. Not to say that farmers don't have a lot invested in their animals, but to have someone calling in that has a poor animal like a cat or dog that is having major problems and have to take it even further for help is disgusting to me. I think my vet deals with them too, but when I have Nino in, I'm going to ask her. Cause that's a 1/2 hour drive for me to get the emerg. hosp.

meow
July 17th, 2009, 11:14 PM
U R right. we went to one who falsely advertised he had 24 emerg service (among other things) and didn't. He has been reported for this.

Tundra_Queen
July 18th, 2009, 01:12 AM
Before we got another vet in town, we had to drive an hr each way to get to a vet! It was horrible!

Debbie

cell
July 18th, 2009, 09:16 AM
What happened to the days where vets ran their clinic out of their homes? Telling you go to further is bogus...

Love4himies
July 18th, 2009, 09:28 AM
You are in the Kingston area, are you not?

Yes, all the vets from Brockville, Gan and Kingston don't offer small animal emerg service anymore. I have to travel 40 minutes into town if I need a vet after hours. People in Brockville have to travel an hour. Now how is that for emergency service when you need it.:frustrated:. Winter could even be slower going if there is snow :yell: :sad:.

CearaQC
July 18th, 2009, 09:51 AM
Our town has only one vet, and no emergency service. Also no answering service, just a recording machine. And they don't even return the phone calls from the machine!

The next nearest vet is a few hour drive away in Chandler. But I hear they are really nice there.

If I could figure out how to talk another vet into setting up shop here, it would help out a lot. There's plenty of business here for a 2nd vet. Every time I've gone to the one and only vet, the waiting room is PACKED.

As it is, if you call to set up a regular appointment, they can't get you in until about a month after the phone call. Regular visit fees are $30 but if you want in sooner, the "emergency" visits are $55, just to walk in the exam room.

I remember when Sandy had bad problems after we took her in as a rescue, and we wanted to get her into the vet. They got us in 3 days after the phone call and then when we got to deal with the bill, they tell me it was an "emergency" fee. The lady was very tacky and rude while informing me of the price and I argued with her that a three day wait was NOT an "emergency" and we should really only have to pay the regular visit fee.

It would be great to have some competition here for veterinary care, then the existing office wouldn't act so elitist. Don't get me wrong, I actually like the vet because he doesn't treat me like I'm an idiot. But he doesn't deal with mundane office stuff like billing and those staff aren't the nicest people. They seem to be ill-tempered and shouldn't have that job at all if they are going to be cranky every time you go in there. They treat people like they are idiots.

So while I know its hard when trying to get good service for our furry friends, you all should count your blessings to have additional pet care options. We are not all so lucky.

Shaykeija
July 18th, 2009, 10:12 AM
We must have at least 15 vets here. Not one of them has 24 hours service. After 5:30 p.m., you have to call a service. The vet on call will call you back. You may have to wait up to an hour before the vet gets to his office. And, it may not be your vet at all, but another one 20 minutes away. And the emergency fees are up to 300 dollars for the office visit.

14+kitties
July 18th, 2009, 10:28 AM
A few months back when Li'l Momma :rip::sad: was hit by a car hubby started phoning around to see if there was a vet open nearby who could put her to sleep. We knew from her injuries she would not survive. This was at 7:30 pm. He finally found one but it was about 20 kilometres away! And this is in an area where there are tons of vets! As it turns out we were on our way to this emergency clinic when we saw a clinic with the lights on just a few kilometres away from us. Luckily the vet on call was wonderful and took her in. I hated the thought of her suffering for as long as it would have taken to get to the other one. I was a sobbing mess, as I am now just typing it. She put Li'l Momma down quickly and efficiently and lovingly. That's all I asked. :cry:

They need to have a true "on call" vet for emergencies in every area. But until pets are looked at as loved members of families instead of $$ signs for vets it isn't going to happen. Just my :2cents:.

pattymac
July 18th, 2009, 02:48 PM
Hey Love4Himmies, I'm in Seeleys Bay, so I really like my vet but I don't know if she does the after hours anymore. I may have just been lucky when Bayley got too close to a porcupine and she hadn't left the office yet.

t.pettet
July 18th, 2009, 05:37 PM
Perth Vet Clinic with 2 locations, Perth, Ont and Westport, Ont. and have 24 emerg. service so even at 3:00 a.m. the pager will call the on-duty vet and he/she will return your call and if necessary meet you at one of the clinics. Its a bit far for some but atleast you can get advice about a medical emerg. and the best in-home treatment until a vet can be seen.

Love4himies
July 18th, 2009, 05:47 PM
Hey Love4Himmies, I'm in Seeleys Bay, so I really like my vet but I don't know if she does the after hours anymore. I may have just been lucky when Bayley got too close to a porcupine and she hadn't left the office yet.

Do you go to the local female vet there (can't remember her name)? Kelly would be her assistant.

pattymac
July 18th, 2009, 06:05 PM
Tracey Decaire is my vet, could be the same. I really like her, she's great with all my critters. Only a 5 minute drive for me. A bonus with an upset cat in the back seat!! Bayley loves her. She also doesn't push yearly vaccines anymore.

kiara
July 18th, 2009, 06:43 PM
We are very lucky here in Montreal that we have a huge veterinary emergency hospital open 24 hrs and they have all kinds of specialists there. DMV 514-633-8888 and they are in Lachine. It is expensive, fully equipped and it gives us peace of mind that it is there. But again, it depends where you live, you may be half an hour, or even an hour away or even further. There also is another one, (a sort of an emergency clinic), that you call the number and if it is a real emergency the vet will come to the clinic, from his house. He lives about 15 minutes away. The best thing to do would be for vets to take three month turns, if you live in a small town. You have to realize that vets have lives and families.

ancientgirl
July 18th, 2009, 07:51 PM
Where I take my gang they are a 24 hour emergency clinic as well. It's about 15 minutes from where I live, but I'm lucky enough to live about 5 minutes away from a pet emergency center.

Longblades
July 18th, 2009, 08:15 PM
And what happens if you do have to go to the emergency Vet? Here, we would have to take pet to E-Vet on the weekend. From E-Vet to our own Vet on Monday, back to the E-Vet for Monday night if pet was not OK by then. And so on. What a rigamarole. The situation that occasionned us learning about this was fortunately resolved on the Monday. Might not be so lucky next time.

Will your local/closest E-Vet keep your pet over your regular Vet's regular hours?

TacoGrl
July 18th, 2009, 08:53 PM
What I don't understand is why is it so much $$$ to visit an e-vet?!? It seems like they are charging and arm and a leg because people are desperate and vulnerable...that doesn't seem like something nice animal loving people would do. :sad: I can guarantee that the staff is still getting paid the same s during the day. :rolleyes:

Another thing is why are the people in the e-vet typically rude? I have been to three over the years and every time, they seem cold, disinterested and make sure the money is up front, papers signed and you are seated in the waiting area to make room for the next wallet to enter...they show absolutely no concern for your pet. :frustrated:

ancientgirl
July 18th, 2009, 09:34 PM
How much are you charged up there? Just to even walk in the door as an emergency it's $100 at my regular vet. The pet emergency place nearer to where I live is the same.

They know you have no choice but to pay what they ask.

TacoGrl
July 18th, 2009, 10:13 PM
How much are you charged up there? Just to even walk in the door as an emergency it's $100 at my regular vet. The pet emergency place nearer to where I live is the same.

They know you have no choice but to pay what they ask.


At one e-clinic it is $135+...at another it is $115+...can't remember the third it was a long time ago (both prices go up depending on why you are there and if an actual vet has to see you or if a technician will do).

A regular visit is between $35 and $65 depending on what the visit is for.

growler~GateKeeper
July 19th, 2009, 02:43 AM
And what happens if you do have to go to the emergency Vet? Here, we would have to take pet to E-Vet on the weekend. From E-Vet to our own Vet on Monday, back to the E-Vet for Monday night if pet was not OK by then. And so on. What a rigamarole. The situation that occasionned us learning about this was fortunately resolved on the Monday. Might not be so lucky next time.

Will your local/closest E-Vet keep your pet over your regular Vet's regular hours?

The Vancouver Animal Emergency Clinic in BC will keep the pet unless you/your vet requests a transfer for regular hours to your vet which is cheaper. I think most ER clinics would prefer the animal go to the reg vet during office hours, so as to open up space for emergencies that may come in and you would have more of an opportunity to speak to the reg vet about the pet.

As I was recently in need of the Animal ER here, the emergency fee is around $160+, in my case Duffy was a direct transfer from the reg vet (for overnight monitoring) so no ER fee was charged.

TacoGrl The higher cost is in part due to the urgency of the situations, when I was waiting to pick Duffy up for discharge 9pm on a Sat night there was emergency after emergency that came in (with at that point a 4 hour wait for less critical cases) and the vet on staff didn't even have time to see me to discuss how she was doing and just had time to write out the discharge instructions & send us on our way @ 12:30 am the next morning (early Sunday).

As for rudeness - not here - all the staff at the Vanc Animal ER was excellent :thumbs up

Love4himies
July 19th, 2009, 09:38 AM
Tracey Decaire is my vet, could be the same. I really like her, she's great with all my critters. Only a 5 minute drive for me. A bonus with an upset cat in the back seat!! Bayley loves her. She also doesn't push yearly vaccines anymore.

She is an :angel:, she does the spaying/neutering, microchipping and tattoing for the Gan Humane Society.

Love4himies
July 19th, 2009, 09:39 AM
At the e-clinic it is 160 to walk into the clinic.

edwina
July 19th, 2009, 11:46 AM
I am lucky that my vet has his house behind the office, and the emergency clinic is right down the road from my vet. There only 10 min. away. Plus there is another vet 7 min. away in another town that i could go to if my vet is on vacation or something. I know my vet is mostly in it for the animals, he has given me many discounts with all the cats i would bring in. Plus he volunteers for rabies shot clinics, where you only pay for the shot. :)

sasha101
July 20th, 2009, 01:20 AM
We have an emergency vet we took our Sasha too when she became ill with a blood disorder, we told our vet what they charged, and it was twice what he would have charged for the tests they ran, yes they are there, but they are also making a bomb out of people sadly.:shrug: but what do we do.

growler~GateKeeper
July 20th, 2009, 01:34 AM
we told our vet what they charged, and it was twice what he would have charged for the tests they ran

:eek:

Vanc ER charges the same amount for tests as other vets

MadeleineI
July 20th, 2009, 02:37 AM
All the more reason to know something about homeopathic and how to home prescribe. It's amazing what you can do, without knowing very much.

muggsmom
July 20th, 2009, 07:12 AM
We're lucky, there are 3 vets in our office and one, plus a tech, are on call 24/7.

I can't imagine having to travel 1 hr to see a vet in an emergency. What if your dog had bloat, they wouldn't stand a chance!

Melinda
July 20th, 2009, 07:35 AM
we have the animal hospital in Cornwall, darn good vets! call the answering service and a vet will meet you at the clinic within 10 minutes, if its something minor that can be helped with over the phone they will call back immediately. When we were going through the lepto with Daisy, he'd call me once or twice a week for updates and often stop in on his way home to see how she was doing or to bring a new medication to try out that he'd just heard about etc. He gave me the website and his "id" number so I could refill her perscriptions on my own at the discounted price. If I bring in a rescue, be it domestic or wildlife , I'm given the rescue discount and family discount *L* though I'm no relation. (can you tell I adore our vets?) heck , he even gave hubs and I his old van so we could remove parts for our van, we scrapped the rest and donated the money to our spca in his name. (very hard to get toyota previa parts). we're blessed in cornwall to have them here.

Love4himies
July 20th, 2009, 08:22 AM
We're lucky, there are 3 vets in our office and one, plus a tech, are on call 24/7.

I can't imagine having to travel 1 hr to see a vet in an emergency. What if your dog had bloat, they wouldn't stand a chance!

Exactly, or choking, extensive bleeding, internal injuries, etc. etc. I wonder how many pets are going to die because of having to travel so far :sad:.

CearaQC
July 20th, 2009, 08:26 AM
Melinda you have a winner there! Hold on tight to that vet. :laughing: