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Online Pet Meds

Kelly C
February 9th, 2008, 02:49 PM
Does anyone have a reliable online source for pet meds and suplements in Canada? With all the drug related spam I get, I wouldn't know who I can trust.


February 9th, 2008, 06:44 PM

I've been using this place for two years and am happy with them. It is a real pharmacy on Broadview in Toronto and I walked in the first time and picked up my prescriptions in person. I get flea/tick/heartworm treatments and a few other things from them. It has saved me tons of money, even including the fee my VEt charged to write a script and the shipping fees. I need a prescription for all the items I get but when you check the site you can view their list of what does and does not require a script.

Some tips: You can check the websites of manufacturers of some items like flea treatments. Some give advice on what to look out for in counterfeit copies of their product.

When doing website research of drugs and pharmacies it is a good idea to have an alternate email, one of those free ones, that you can give instead of your regular one if you have to register to find out what is on the site. Once you have registered with some of those sites you can be inundated with tons of drug offers. My email was clogged with them as I did not know this when I did my research and the only way I got rid of it was to change my email address. The site I have provided a link to is bonafide and will not generate unwanted email.

February 9th, 2008, 07:23 PM
I always order from , I also ordered once from petmeds online. Lot cheaper for the same products you get at the vets. :shrug:

February 9th, 2008, 07:41 PM
I don't know about online sites but when my dogs need meds, I ask the vet for a written perscription instead of getting them right there. Then I take it into the pharmacy. It's about 1/3 the cost. Of course it all depends on what is needed. My vet is fine with this.

April 10th, 2008, 12:01 PM
I don't know about online sites but when my dogs need meds, I ask the vet for a written perscription instead of getting them right there. Then I take it into the pharmacy. It's about 1/3 the cost. Of course it all depends on what is needed. My vet is fine with this.


Do you take the prescription to a regular "human" pharmacy? If so, does the average pharmacy carry pet drugs?


April 10th, 2008, 12:47 PM

Do you take the prescription to a regular "human" pharmacy? If so, does the average pharmacy carry pet drugs?


Many of the drugs used for pets are the same drugs used for humans. The pharmacy often just takes less of a markup than the vet clinics do, so it can be cheaper to get them at the pharmacy.

April 10th, 2008, 01:28 PM
I am not keen on online meds mainly because one cannot always predict the quality of them. Unless it is a known and quality tested company, maybe. But it is best to work with a pharmacist you know. Get your vet to write a script and have it filled at your local pharmacy. I have noticed- in looking at pet meds and even human ones- that the online ones- are usually more costly. (unless you have insurance and Blue Cross does not cover my cats yet, sigh! I bet there will come a day tho...)

Dr Lee
April 10th, 2008, 05:01 PM
I wanted to throw in my :2cents:. I agree with Cyberkitten on this. If you can get the medication at a human pharmacy then, often you will save money. There is a risk with most online veterinary pharmacies. The 'vet only' drugs are just that, vet only. So most of these medication are obtained through grey market sources. What does this mean? For example, Heartgard can only be sold to veterinarians and the company that makes it (Merial) has never sold one box to any online company. So how do online companies get it? They buy it from veterinarians who want to make some easy money. This is technically illegal as the veterinarian is NOT a licensed distributor. Since Merial is tight on trying to minimize this, this sometimes also makes the online companies look to other countries. So the heartgard you buy from an online company has been sent from the distributor under specific transportation methods to a veterinarian with appropriate heat regulation. Then the vet sells it and it get send on various routes back to the online company - if overseas, this may include sitting on a barge in heavy heat for months before it gets there. Then it is sold to you.

So what does this mean for you? Well a few things. 1) you may or may not have gotten a good deal - some online companies fluctuate prices widely. 2) you have voided all warranties from the company. So if you give your pet the medication and it does not work or it harms them - there is no recourse with the manufacturer. Some online companies say they will honor it though - but I do no have any experience one way or the other with this. 3) as described above, if your medication has been exposed to extreme heat or cold and has less efficacy, you will never know. If it is a medication that has been repackaged, there is obviously even more risks.

FWIW - some of the online companies such as have been reported to have many law suits however they for some reason are not widely published.

Also if this was human medicine, these companies would not be able to run in many countries like the USA. Here all human pharmacies get their medications solely from a licensed distributor, no exceptions. There are a lot of rules here for the safety of the patients.

Of course this does not apply to all drugs and all companies but from long in depth discussions with the manufacturers, distributors, specialists, and other veterinarians, what I have described above is the normal for many of the 'vet only medications'.

At my hospital, I have absolutely NO problem with scripting to human pharmacies or licensed compounding pharmacies and even help steer people to the most inexpensive options. While I will fill scripts for online companies, I try to discourage it for the reasons stated. Many hospitals, like mine, will match online pet pharmacy prices - it is well worth it to ask your vet. They can always say no and if they say yes - then you get the better price, you keep the warranty and likely your vet is happy too!:pawprint:

May 26th, 2008, 04:37 PM
I would just like to reassure any who have followed my link above that this is a genuine and safe place to order on-line Vet. meds. That is because it is also a licensed human pharmacy. They just also happen to maintain an on-line pet site which can dispense prescription Vet. items only in Ontario.

I have contacted Merial Canada and it seems that not only may they distribute their product through a licensed pharmacy, but legally they are required to provide their product to any licensed pharmacy that wishes to dispense it, in Canada. Provincial regulations may vary by province. I am also waiting for a reply from the Ontario College of Pharmacists.

The Merial representative I spoke to said the company has ordered pet meds. itself from an online pharmacy in B.C., just to check on how their company name was being used. He said the meds. were bonafide but made in Australia (I think it was Australia, it was a long phone call) and arrived in damaged condition. I have not had any such problem with the items I've ordered, it is the job of the pharmacist to ensure that all items are bonafide and in good condition before being shipped.

I would like to echo the cautions of some others on thoroughly doing your due diligence before ordering on-line. I discovered one place which gave an address in Winnipeg and purported to have a Veterinarian on site. I asked for the Vet's name and was unable to find him licensed to practice in Manitoba (at that time shipments were allowed outside the province). I reported the company and the supposed Vet. to the MVA.

May 28th, 2008, 09:38 AM
And here is the response from the Ontario College of Pharmacists

Thank you for using the OCP website for your query regarding veterinary products being sold at Pharmacies. From the information provided, you are dealing an accredited pharmacy, Broadview Pharmacy. There is a list of manufacturers that this pharmacy uses, and Merial Canada is one example.

Hope that I have addressed all of your concerns


Note: I realize that no one here knows me and it would have been easy for me to just make all this up. It can be easily checked by visiting the OCP website. In fact, I think you should, if you are considering ordering online in Ontario. Website credentials can be a nebulous thing. Excepting Dr. Lee of course.

Leroy Brown
August 13th, 2010, 08:28 AM
Dr. Lee,

Is it safe for me to order online Tobrex (Alcon) ( My vet had sold me a 5ml bottle of Tobrex solution for my 13 year old Shih-Tzu. He has an eye ulcer (likely self inflicted..scraped his eye when scratching an itch...the ulcer was shaped like a grain of rice when I first took him to the vet).

My vet is charging me $40.00 CAD. I've seen it sold for $27.99 online. Am hoping to save some money should I still need some Tobrex after I'm out. Assuming his eye still has a hint of pink.

My vet also used a blood sample to derive this "pink serum". Administered with a dropper as well (6x a day...the antibiotic...4-5x a day...recommended 2-4x).

Is it really necessary to have both types of drops? Over the course of 1 week today the white of his eye is almost completely white (the white of his eye). Matching his right eye (healthy). Could I not just buy another bottle of Tobrex (Alcon brand) online and save money? Vs. paying inflated vet costs for the Tobrex, "pink serum" and exam. And how about the generic brand offered on this site I posted above. Is that okay ($15.00 CAD).