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What should/can we do?

Dina
December 15th, 2005, 09:48 PM
:mad: what can be done when a vet's office upon refilling a prescription, gave the wrong dosage which led our dog to a worse state?
He is now in an animal hospital, had bloody stools and vomiting for a few days. Had to have an ultrasound for his tummy...+ more medication.
Am I able to get the vet's office to pay for the hospital fees?
:pawprint:

Shaykeija
December 15th, 2005, 10:36 PM
i had the same actually happen to me. My doctor gave me the wrong heart medication. If the pharmacist had not noticed......I went and had a scream fest on my doctor.

meb999
December 16th, 2005, 05:34 AM
Did you contact them right after you found out the dosage was wrong?
I would send them a letter putting them 'in default'. That means you send a letter with the following:
-make sure to write ' WITHOUT PREJUDICE ' on the top of the letter (this prevents you from being sued for slander
- the date
-then you write a history of what happened (what medication you needed, which day you went to pick up your prescription, when you found out that it was wrong, how sick your dog was, when you brought him to the hospital, etc, etc)
- then you tell them exactly how much you have spent because of their mistake and that you are esxpecting them to cover your costs
- sign it and send it by registered mail.

If you want, you can pm me your letter and I can check it out for you (I'm a lawstudent....). I see you're from Lasalle, would you be writing this letter in french?
It's hard to prove that a vet has made a mistake, but a mistake in medication dosage is a pretty GROSS mistake. Hopefully you can scare them into paying you your costs without taking them to small claims....

Dina
December 18th, 2005, 08:02 PM
Rico got worse Friday during the night. I received a phone call early Saturday morning. The attending Vet at the animal hospital said he had thrown up clots of blood and his face and chest had really swelled up. I rushed over and had them put him out of his misery within the hour.
I am so angry that because of a technician's mistake, he had to suffer so much. Right now my heart is aching. But I will definitely do something about this, for Rico sake. May he rest in peace.

cpietra16
December 18th, 2005, 08:18 PM
Dina, I am so sorry for your lose. There aren't any words that will bring Rico back. It is just a terrible lose. My condolences.

t.pettet
December 18th, 2005, 08:25 PM
Talk about negligence! You must be reeling with shock over this. Get some legal advice, it won't bring your pet back but they should be held accountable for his untimely death and both your pain and suffering. So sorry for your loss.

shannonRN
December 18th, 2005, 09:20 PM
Dina, that is just awful. I'm so so so sorry about Rico.

papillonmama
December 18th, 2005, 09:25 PM
That's just terrible, I'm sorry for your loss.

meb999
December 19th, 2005, 06:15 AM
OMG!! That's absolutely AWFULL!!
I think you probably have a civil responsibility case (I'd have to know more details to tell you for sure) If I were you, I would contact a lawyer, or write them a letter putting them in default (Mise en Demeure) and ask them to pay for all your bills, and the price of a new dog, and pain and suffering. These guys deserve to pay -- a mistake in medication dosage is unforgivable. Did you tell them about the mistake when it happened?

I'm so sorry for your loss -- I wish I had some magic words to make you feel better.....

SnowDancer
December 19th, 2005, 09:29 AM
I am very sorry for the loss of your dog and for his pain and suffering. I know it is hard to think of your pup in pain. I have the same question as others have asked. Did your prescribing vet agree the error in the medication dosage? You also mentioned that the error was caused by a vet tech. Did your vet refer your pet to the animal hospital and consult with the specialists caring for him? These factors will be considered in any action you might undertake. Only the vets at the clinic my dog goes to fill prespcriptions - they are filled and when picked up - or when given to patients during exam, the vet double checks the dosage and med type before handing it over. A very good practice. But should an error occur they would immediately take action on my behalf. You have to start with your vet. What did he/she say when told of your pup's death?

Dina
December 19th, 2005, 10:13 PM
OMG!! That's absolutely AWFULL!!
I think you probably have a civil responsibility case (I'd have to know more details to tell you for sure) If I were you, I would contact a lawyer, or write them a letter putting them in default (Mise en Demeure) and ask them to pay for all your bills, and the price of a new dog, and pain and suffering. These guys deserve to pay -- a mistake in medication dosage is unforgivable. Did you tell them about the mistake when it happened?

I'm so sorry for your loss -- I wish I had some magic words to make you feel better.....

Thank you so very much for your sympathys. I only found out the mistake when Rico's health started to worsen,about 7 days later. I called my vet who had been on vacation the previous 3 weeks. She freaked when she found out the dosage..5mg instead of 50mg. I will look into contacted my lawyer after the Xmas Holidays.

Dina
December 19th, 2005, 10:39 PM
I am very sorry for the loss of your dog and for his pain and suffering. I know it is hard to think of your pup in pain. I have the same question as others have asked. Did your prescribing vet agree the error in the medication dosage? You also mentioned that the error was caused by a vet tech. Did your vet refer your pet to the animal hospital and consult with the specialists caring for him? These factors will be considered in any action you might undertake. Only the vets at the clinic my dog goes to fill prespcriptions - they are filled and when picked up - or when given to patients during exam, the vet double checks the dosage and med type before handing it over. A very good practice. But should an error occur they would immediately take action on my behalf. You have to start with your vet. What did he/she say when told of your pup's death?
Thank you for your sympathies. Rico's proper dosage was 1/4 of 50mg pill once a day. He had been following this since late August and was doing very well. Yes, our vet did agree there was an error. I must add that the Dr.was on vacation when the error occurred. I had the prescriptions refilled end of Nov. Dr. was not at the clinic at the time of our phone conversation and asked me the dosage, when I said the bottle read 5mg, Dr. freaked and said it should be 50mg! Dr. immediately advised me how many 5mg pills to give him to compensate. The next day, I went to the clinic. Rico was given 1/2 of 50mg pill immediately & I was to give him a 2nd one 12 hrs later. I was told to do this for 3 days..and then depending how he was 1/2 pill twice a day for another 3 days ... but after the 3rd day he began to have bloody diarrhea...the 4th day he started to vomit. I called Dr and was prescribed medication to soothe his tummy...Dr assumed the meds were doing a number to his stomach ..maybe an ulcer. Gave Rico the prescribed meds 3 x day. Next day, he still was vomiting and diarrhea ..bloody. Thats when my vet urged me to bring him to the hospital. Dr. called the hosp in advance and told them to expect us. He was given fluids via intravenous and Ultrasound was preformed, they told me there was no tumor. Possibly just a gastro. This was Thursday. That night they wanted to keep him to give him more meds. He was also kept there Friday. Got the call early Saturday that he turned for the worse. I am very pleased with my Vet. It was clearly not her fault. She tried all she could to reverse the problem. Its the technician I am upset at. I received a card from the technician today, apologizing for the mix up. The day the card was sent Rico was still alive.

Prin
December 20th, 2005, 01:07 AM
Aww, this all is so terrible! I'm so sorry for your loss. It's so sad and maddening at the same time. I hope you do end up contacting a lawyer- this tech needs to claim responsibility more than just a card.:( :(

meb999
December 20th, 2005, 05:56 AM
I don't want you to think that you'll be putting them out by asking what's righfully yours -- vets and vet-techs have insurance for this kinda stuff. This is the reason they have insurance is because stuff like this happens. Mix ups happen. They are responsible and you have enough on your hands just dealing with the loss of your beloved pet, you shouldn't have bills on top of that!
I'm so sorry for your loss, this thread just breaks my heart.

SnowDancer
December 20th, 2005, 10:46 AM
I would suggest you have a private conversation with your vet regarding the loss of your pup and the no doubt very high bills you are facing. The vet tech is an employee of the clinic and I would hope their insurance would provide cover for such unfortunate incidents. I would also hope that your vet called you after learning of Rico's death - unless you spoke with her first. It would be nice if she initiated compensation discussions. Mistakes unfortunately do happen, with human meds as well. I would try to resolve the matter without having to resort to legal proceedings as they will be very stressful, expensive and no doubt take a long time to resolve. I would also suggest that your vet ensure that in future all meds be checked by a vet, not the tech.

Dog Dancer
December 20th, 2005, 11:45 AM
Dina, I'm so sorry for your loss of Rico. It's tragic to say the least when you lose a pet, but to know it could have been avoided must make it worse. You know at least that you did all you could for him. You made sure he was receiving the best care possible. My heart breaks for you, your vet sounds very responsible and it sounds like you have a good relationship with her. I'd try to work it out personally, but keep notes of all actions and conversations in case you need to pursue it through the courts. I'd say at the least they should cover your vet care bills. Again, my sympathy for your loss, especially at this time of year. Be strong, Rico wouldn't want you to be sad.:grouphug: